Commuters: Better service frequency
Transit: Do you want Wi-Fi on all the busses and trains?
Commuters: We want more busses and trains
Transit: You want RGB accent lights at the stations?
Commuters: Just don’t make me wait an hour at that station
Transit: How about colour LCD screens displaying the next stop?
Commuters: Spend that money on more vehicles!
Transit: We could have a McDonald’s right at the platform!
Commuters: Fuck it we’ll just drive.
Something I found really interesting was that a lot of the techniques resembled modern code injection, where user input was being mistakenly interpreted as a control signal from the system itself, kind of like forgetting to escape your SQL statements.