I recently got an email notifying me that my ISP has implemented data caps on all plans, and since I routinely exceed my new data cap of 1024GB/mo they will be charging me $10/50GB overage starting next month.

I think this is outrageous, so I’m shopping around for a new ISP, but there are only 2 or 3 that offer service to my house, and at least one of them is twice the price of my current ISP. I’m curious how everyone here is treated by their ISPs?

I’m paying $55/mo for 100Mbps down (actually get ~45mbps max), and I’m capped at 1024GB/mo. The next best ISP without a data cap is a maximum of 20Mbps down, for $60/mo.

$ = USD

      • @k_o_t@lemmy.ml
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        53 years ago

        yup

        it’s a result of a combination of absence of preexisting internet infrastructure providers’ monopoly and poor population… unexpectedly combined with a lack of net neutrality 🤷‍♀️

    • Oue
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      33 years ago

      +1 to these guys. They are worth every dollar, and the only consumer provider in Canada offering (that offered?) 5Gbit symmetrical to normal users

      • @kevincox@lemmy.ml
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        13 years ago

        Still offered (depending on your building). I couldn’t convince myself it was justified though.

        They also have ~1ms ping to a bunch of big sites such as Google and Cloudflare which is incredible. It is really a great connection. I am very satisfied.

        • Oue
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          13 years ago

          Yup they seem to have excellent peering and backbones for their services, very impressive stuff.

          With 5Gbit, not sure if their ToS has an anti-server clause.

          • @kevincox@lemmy.ml
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            13 years ago

            Their terms are https://www.fibrestream.ca/terms. They seem reasonable.

            You may not use the Services for anything other than your own personal use.

            Not super clear. Am I allowed to use this for work? Is hosting a server for me personal use?

            FibreStream reserves the right to terminate your services immediately should you exceed reasonable usage limits, as determined by us.

            They also mention “P2P” before that. Is a server P2P? 🤷

            But overall it just seems like a cover-your-ass ToS. It doesn’t explicitly call out anything.

            • Oue
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              13 years ago

              From the user experiences I’ve heard, they seem pretty lenient. I’m sure like any other ISP they check and will call you out of if they get a Cease and Desist letter for P2P content.

              I guess you could ask them before signing up if your desired uses are acceptable to them.

  • @AgreeableLandscape@lemmy.ml
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    3 years ago

    Canada, on Telus, one of the “big three” ISPs that together share a virtual monopoly: $160 Canadian per month for “1Gbps” fiber internet. But we got a deal that gives us half price for two years. Still overpriced though.

  • Halce
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    53 years ago

    21 euro for 500 GB data cap at 4.5 mbps. The only other option in my area is 300 GB data cap for 20 eur from a different provider:-)

  • @nutomic@lemmy.ml
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    53 years ago

    Spain, 50€ per month for 600 Mbit up/down, plus 30 GB of mobile data and unlimited calls (the latter is pretty useless in covid times tbh, as we’re at home 99% of the time).

    • Tmpod
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      33 years ago

      Yeah, I got a super cheap mobile plan (like 5€ a month) just as covid started. Haven’t regretted it one bit. I have 1000 minutes/SMS and 1GB of mobile data. Never came close to running out with either of those…

            • @Echedenyan@lemmy.ml
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              33 years ago

              Ah si, es parte de Telefonica. Es la marca antes provista en Alemania y otras zonas de Europa y ahora la metieron como si fuese nueva compañía.

            • @Echedenyan@lemmy.ml
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              3 years ago

              El problema es que con que la información sea de hace 2 meres y en otra provincia es suficiente para estar obsoleta.

              Intentamos cambiar a Finetwork y la información era invalida, nuevo router con ONT integrada, capado sin posibilidad de crear un puente, ni visualizar configuraciones de la interfaz WAN.

              No te daban credenciales de administrador, solo las tiene el servicio técnico, no estaban en foros ni valían las que estaban y encima el técnico solo sabía hacer la instalación simple y poner las credenciales ONT, las únicas que pude ver.

              Editado: si busco servicio ya traigo de seguro que el servicio técnico me debe proveer todo.

            • @Jojonintendo@lemmy.ml
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              23 years ago

              O2 aquí también, pero 38€/mes por 300Mbit simétricos y móvil. Estoy muy contento, y se puede usar material propio :)

              • @Echedenyan@lemmy.ml
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                3 years ago

                Puedo reemplazar el router todo-en-uno que la compañía da con mi propio equipamiento de ONT + Router?

                • @Jojonintendo@lemmy.ml
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                  13 years ago

                  En algunos casos se puede. En mi caso con O2 puedo, también podía con Pepephone, pero muchas veces depende del material que esté instalado en tu comunidad. Si ese “router” principal tiene algún tipo de restricciones, no te dejará usar material propio.

                  No pierdes nada por buscar los ajustes necesarios para tu operador y probar :)

  • Tmpod
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    33 years ago

    Those prices are indeed absurd! Sad to hear such exploitation is happening where you live :/ I currently pay ~28€ for 500Mbps down and 200Mbps up without any cap (plus a bunch of TV channels and landline phone). The connection is really good via cable, I get around 4/5ms of ping to 1.1.1.1, and the router/modem is very nice too, with WiFi working great. I sometimes get down speeds over 500 and nearer 600, while uploads often go at 100, and I’m totally fine with that. I’m happy with the deal I have right now, but I’m always looking to improve it when it’s time to renew :P

  • @seahorse@lemmy.ml
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    33 years ago

    Midwest USA suburb. $55 for about 150 Mbps. Used to be $45 but they increased my rate after the 2 year contract ended.

    • @Jeffrey@lemmy.mlOP
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      3 years ago

      The US Telecom Giants have committed fraud against the American government and the American public worth at least $600billion. The Book of Broken Promises (full-text book hosted by the FCC) was published in 2015 citing data up to 2014 when the total fraud was only $400billon.

      Our telecommunications companies continue to get billions of dollars from the government to subsidize the laying of fiber optic connections to all of America. The companies also continue to charge hidden fees to all customers to “finance” the laying of fiber connections that never materialize. To make things worse, the companies use creative accounting to dodge taxes, and then they arbitrarily limit our internet plans with data caps and high prices.

      It is one of the most egregious fraud schemes I have ever read about, and so far very little has been done about it. Most people I have talked to literally have a passionate hatred for Comcast, AT&T, and Century Link, but that’s just because the service is crappy, the prices are high, they sneak in fees whenever they can, and their customer service is notorious. Most people have no idea that these companies have been committing blatant fraud for nearly 30 years. Our telecom companies screw us so badly over here it’s kind of a joke:

      https://www.trustpilot.com/review/www.comcast.net

      https://www.trustpilot.com/review/www.att.com

      https://www.trustpilot.com/review/www.centurylink.com

      https://finance.yahoo.com/news/comcast-keeps-customer-on-hold-until-it-closes-to-avoid-94637033299.html

      The Irregulators is a small professional group that has been working to fight the fraud since 1999, but their progress has obviously been very slow.

    • Tmpod
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      33 years ago

      May I ask where that is? I thought I had pretty good deal, but that’s another whole level o_O

  • musicmatze
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    13 years ago

    Germany, 35€ incl. tax for 200 Mbit down, 15 up. My hourly monitoring scripts report 90~105% of that speed available.

  • @joojmachine@lemmy.ml
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    13 years ago

    Fortunately, here in Brasil data caps never really got too popular outside of mobile plans, and with the switch to optic fiber finally reaching outside of the capitals plans are starting to get really good for really cheap, like I got mine from a local company, 150Mbps upload/download (which only reaches around 60-70Mbps upload, but I’m still more than satisfied with it) for 90BRL (~18USD) a month.